XAUm Mint & Redeem Rules
Minting Process:
Log in to your Matrixdock account, complete the KYC verification, and bind your Web3 wallet.
Visit https://app.matrixdock.com/xaum/mint:
Select the chain you plan to use.
Enter the type and amount of stablecoin you plan to use for the purchase.
Set the maximum acceptable price slippage.
The real-time price and corresponding XAUm amount will be calculated and displayed. This result includes minting fees and currency fees.
If you confirm the price, please complete the stablecoin transfer to initiate the order.
Matrixdock will process orders on weekdays from 9:00 AM to 5:30 PM (UTC+8):
If the trading price is within your set maximum slippage, the order will be executed.
If the price is outside your set maximum slippage during the trading period, your order will be canceled. Matrixdock will contact you to provide a new quote or initiate a refund.
After order execution, Matrixdock will provide you with the final transaction price and the corresponding XAUm amount. XAUm will be delivered within T+3.
You can also purchase via OTC. Please contact us via Telegram or support@matrixdock.com.
Redemption Process：
Log in to your Matrixdock account, complete the KYC verification, and bind your Web3 wallet.
Visit https://app.matrixdock.com/xaum/redeem:
Select the chain you plan to use.
Enter the amount of XAUm you plan to redeem.
Set the maximum acceptable price slippage.
The real-time price and corresponding stablecoin amount will be calculated and displayed. This result includes redemption fees and currency fees.
If you confirm the price, please complete the XAUm transfer to initiate the redemption order.
Matrixdock will process orders on weekdays from 9:00 AM to 5:30 PM (UTC+8):
If the trading price is within your set maximum slippage, the order will be executed.
If the price is outside your set maximum slippage during the trading period, your order will be canceled. Matrixdock will contact you to provide a new quote or initiate a refund.
After order execution, Matrixdock will provide you with the final transaction price and the corresponding stablecoin amount. The stablecoins will be sent within T+3.
You can also redeem via OTC. Please contact us via Telegram or support@matrixdock.com.
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